Archives for category: Cooperation

I heard someone ask me today what all this conscious business stuff is about. So here goes.

Business is great. It’s a very powerful force. It’s great at harnessing creativity and innovation, but mainly it’s good at getting things done. While governments and non-governmental agencies alike plan and develop policy, business has usually finished the first activity and is on to the next one.

And we are in a hurry. We have a lot of problems in the world. Poverty. Hunger. Disease. Climate change. Loss of bio-diversity. Desertification. War. Nuclear proliferation.

All of these threats are coming closer. And many are getting worse as, for example, population grows.

Business can’t solve all those problems but it can contribute to solutions for many. Especially when we need new, radical solutions that haven’t been tried before, the unique structure of business allows their creation and rapid deployment on a large scale.

Even small business can seed changes elsewhere, by setting an example or by being a catalyst.

The problem with business is that for too long the people running it have had the wrong goals. If your goal is financial, and you work at it hard enough, and diligently enough, you are likely to achieve a financial goal. While neglecting other more useful goals – such as addressing the threats listed above.

So, the question is: “How do we get at least some of the people running business to adopt other, more beneficial goals?”

Forcing them won’t work. These are very independent-minded people.

Luckily, however,  I believe people evolved with a set of values that are constructive not destructive. The natural state for people is to select goals that will put back good things into the world, for all of humanity.

All that has to happen is for us all to become more conscious.

More conscious of more than just our material drives – in fact, conscious of what drives us mind, body and soul. As we become more conscious of our deeper values, then we will start to work towards them.

More conscious of our individual contribution to the results we create.

Many of us don’t believe that we have much influence on what happens in the world. So then it’s rational to let it just go to hell. But we all do have that influence, and once we realise that then the sky’s the limit.

Many of us believe that others need to be told what to do. And we don’t understand that this approach itself creates unsustainable solutions. Nothing that is enforced will last. The only things that last are those that are created together by those who benefit.

And more conscious of what holds us back and limits our influence. Many of us are ‘hungry ghosts’ – we carry around past emotional pain that makes us greedy, envious, jealous, addicted, obsessed, and compulsive.

Becoming more conscious of this pain, while usually a painful process in itself, is a good way to reduce or even remove its power.

So, as we become more conscious, we do more of the right things, more often. And that’s what all of us need. Now in and in the future.

Simple as that really.

I wrote the other day of the dangers of over-confidence and not knowing what I didn’t know.

Knowing what we know and what we don’t know seems to me a core competency. How else can we start to move forward and explore and learn?

So I was very encouraged to come across the RSA‘s Opening Minds programme.

The programme has been running some years, and is now being used by more than 200 schools. It’s aim is to encourage schools to teach “real world” skills including Learning, Relating to People, Citizenship, Managing Situations, and Managing Information.

The framework includes a focus on, for example:

  • “how to learn”, “to enjoy and love learning for its own sake and as part of understanding themselves” (Learning)
  • “how to develop other people”, “managing personal and emotional relationships” (Relating to People)
  • “how society, government and business work”, “an understanding of ethics and values” (Citizenship)
  • “how to manage risk and uncertainty” (Managing Situations)
  • “the importance of reflecting and applying critical judgement” (Managing Information).

The last few don’t seem to have been taught at any of the schools that our bankers went to.

And they all would help with running most businesses, I believe. So all power to the RSA for this programme. You can read about how to get involved here.

How can you tell whether an investment is a good investment?

It seems we can’t always trust watchdogs like the Securities and Exchange Commission.  A lot of people seem rather upset that the SEC missed signs that Bernard Madoff’s scheme wasn’t all it was promised to be.

Madoff was apparently a former head of the Nasdaq stock market, so had great credentials. And I am sure if I had met him he would have seemed very respectable and would have charmed me like he did so many others.

Would I trust a bank? Perhaps not as much as  I might have a few years ago. Does a glossy shop-front, impressive numbers, shiny badges or powerful technology mean that our money is in safe hands? None of these things seems to have stopped some of our banks fumbling the ball.

So maybe it’s better to assume the worst. Human nature being what it is, most of us at one time or another fall victim to greed, or other unhelpful motivations. And it only takes a moment for something to start going horribly wrong.

Past history isn’t always a good predictor of how things will go in the future. My track record helps but it really doesn’t say that much about what I will do tomorrow.

Working together in a community is one way to combat these all too natural human failings. If the community creates, agrees and implements the right checks and balances, then any momentary lapse is much less likely.

And another good indicator seems to me to ensure your motivations are aligned with those in whom you put your trust. If your goal is to look after the planet, and so is mine, then we surely can expect that some of our behaviours will be aligned too.

That seems to me to be a huge and global opportunity. The more we share motivation with others the more likely we are to be able to trust each other. This is good because, simply put, people who trust each other get more done more quickly.

Wouldn’t it be great if we all shared the motivation of making the world a better place. We’d get a lot more done, more quickly, partly because we’d trust each other more. What a lovely, though perhaps impossibly naive, thought.

If it can’t work globally, perhaps it would work locally. And to find out whether we share motivation, we often simply have to ask. I don’t always find it easy to say what my motivations are, probably because they are quite complex. But if you give me time, I’ll certainly give it a go.

And I find people who are honest and open, and who tell me the full and complete story, however much grey there is, much easier to trust.  That’s where I’ll always invest my time, and the little money I have.

I just read this wonderful statement by Sam Keen about questions – “Your question is the quest you’re on. No questions — no journey. Timid questions — timid trips. Radical questions — an expedition to the root of your being. Bon voyage.”

That touches me deeply. Asking really good questions is very dear to me.

I looked Sam Keen up because I came across another quote from him “Business is just warfare in slow motion.” What an abomination. I was shocked to read this. But an abomination that I guess that many people, including myself, sign up to. Not always, and perhaps not consciously. But sometimes I do think in terms of “the competition”. How can we beat them? How can we outwit them?

Even if I am not the most outwardly agressive person, I admit I do sometimes think of business as war. Or at the very least, as a zero-sum game – where there must be a winner and a loser. I start to believe there isn’t enough to go around. I belittle and blame others for their own suffering – it must be their own fault they’re unable to find their way out of whatever problems they face. And, if I look inwardly, I am shocked to discover a core belief that others are somehow separate from me, disconnected, that we are not all part of a whole.

As Keen says elsewhere “we have to stop pretending that we can make a living at something that is trivial or destructive and still have sense of legitimate self-worth”. Destructive livings are bad for self-worth; they’re also bad for the world.

So what’s the alternative? There is a new world out there. It’s coming soon. A world where a different type of business exists. A world where co-operation and the win-win game are the only game in town. Where we all recognise that we are all connected, that we all share this one world.

How does business operate in that new world? For me, it’s beyond democracy. It’s even beyond caring. It’s about giving. And business is just a framework, a way of working, that gives real results to the people it serves. All of us.

For a little distraction today, I went to a NESTA funded conference in London on innovation. Bob Geldof was there and was really cogent and inspiring. I suspect he always is but I hadn’t seen him speak before.

Gordon Brown seemed a little less in touch with the mood of the conference, I felt. He suggested (rightly) that innovation is about people; but I think he missed the point when he suggested that innovation was all about success for Britain in a very competitive global market place.

I suppose as Prime Minister, you’d expect him to frame the problem that way. But if his advisors had been listening a bit more deeply they’d have heard several people in the audience, and on stage, say that this was a global problem, shared by all of us living on the planet. Not simply a national issue. Tim Berners-Lee (by video-link from CERN or somewhere), for example, was passionate about global cooperation and collaboration. So was just about everyone else I heard.

Competition clearly plays a role in business. But most of the time I think collaboration is just as important – if not more so. Creativity in business requires collaboration. So does implementation of anything more complex than making a cup of tea.

In the afternoon I went to a break-out group about climate change, etc, hosted by the very, very reasonable David King (ex Government Chief Scientifc Advisor). On the panel were David Puttnam (a bit less reasonable, and therefore to me, more fun), Fiona Harvey (Environment Correspondent at the FT), Jeremy Leggett (CEO, Solar Century) and Juliet Davenport (CEO, Good Energy).

All good stuff. Including the now standard question about “shall we just get started now and turn off the air-con?” (I have a lot of sympathy with this question). Lots of talk about World War II and how we had better gird our loins.

Perhaps it was watching the PM doing his very polished turn. Watching him tell his highly practised jokes. Being the entertainer. But I was left wondering something about all the speakers (including Sir Bob), and hence probably really about myself. Am I really more co-operative or really more competitive? Is my personal view of this different from what I say it is (when facilitating, coaching etc). Don’t I really just want to be the best?

And if I am not alone, how do we square this? The desperate need to collaborate when we are also desperately competitive creatures.

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