Archives for category: Consciousness

I wrote the other day of the dangers of over-confidence and not knowing what I didn’t know.

Knowing what we know and what we don’t know seems to me a core competency. How else can we start to move forward and explore and learn?

So I was very encouraged to come across the RSA‘s Opening Minds programme.

The programme has been running some years, and is now being used by more than 200 schools. It’s aim is to encourage schools to teach “real world” skills including Learning, Relating to People, Citizenship, Managing Situations, and Managing Information.

The framework includes a focus on, for example:

  • “how to learn”, “to enjoy and love learning for its own sake and as part of understanding themselves” (Learning)
  • “how to develop other people”, “managing personal and emotional relationships” (Relating to People)
  • “how society, government and business work”, “an understanding of ethics and values” (Citizenship)
  • “how to manage risk and uncertainty” (Managing Situations)
  • “the importance of reflecting and applying critical judgement” (Managing Information).

The last few don’t seem to have been taught at any of the schools that our bankers went to.

And they all would help with running most businesses, I believe. So all power to the RSA for this programme. You can read about how to get involved here.

A colleague, Mick Landmann, introduced me to the great Ken Robinson, a very funny speaker and holder of strong views on education. Last night, I watched him talk about his latest book, the Element, which is about the importance of having a passion for what you do in life.

If we follow our passions, Robinson argues, we are so much more motivated to do our work, are so much better at it, and we can achieve, much, much more.

He also made very clear the link between the problems we face in running up against resource constraints (land, water, oil etc) and the importance of following that passion. His suggestion is that for us, as a society, to find a way out of these problems it’s essential that all of us do what we are most passionate about.

The logic, I guess, is that these problems are so difficult that they require all of our individual and collective power to overcome them. Only by fully tapping into our passions can we access that power.

For me, this is where business comes in. I have been asking myself again recently, thanks to Simon Conroy, what business is. For me, business, when all is said and done, is a sandpit, a place to experiment, that allows people to be their best. To tap into that passion.

Sure, business can generate money. It provides employment. But much more importantly it clearly identifies problems and opportunities. Such problems, opportunities and the resulting solutions are meat and potatoes to someone with passion.

With passion people will work the long days, take the risks, and overcome the fears (facing conflict, for example) needed to solve the most difficult of problems, tackle the most inspiring of opportunities, and come up with the most creative solutions.

And through that work, become whatever they can become.

“Win-win” is a rather over-used term. But if at the same time as developing ourselves, we solve some of our hardest and most challenging problems, I can’t help thinking that is a real win-win.

One of the programmes I most hate on the radio is Any Questions on BBC Radio 4.  Of course, I don’t really hate it. I hate it only in the sense that I enjoy listening to it so that I get many opportunities to loudly prounounce “What an idiot!”.

The brilliant idea of bringing together people into a setting where whatever they say is bound to cause offence to other participants or those in the audience pre-dates reality TV by many, many years of course. And it’s really entertaining in a true sense: it’s diverting and holds my attention.

Yesterday’s episode was set in Londonderry, Northern Ireland and inevitably some of the discussion was about the political situation. In particular the recent comments by Martin McGuinness describing dissident republicans as “traitors” came up.

Someone made the point that language is important, and so it is. And so is the context in which language is spoken.

The word traitor sits in a historical, political and broader context. Just as dissident does. Just as Ireland does. Or any other term we use.

That context affects the way meaning is drawn from the word.

I know little about Northern Ireland. But it seemed positive to me that the speakers seemed to be agreeing that, in 2009, the context has changed.

And that probably as a result of the “peace process” there is a new way of looking at the world which is held by the majority of people. In that context, the words traitor and dissident and even terrorist mean quite different things from what they did in the past.

Agreement amongst the participants of a panel show perhaps doesn’t create quite the kind of entertainment the editors are seeking. So the conversation moved on.

But I was struck by how much business in 2009 needs a new context. Our  language needs updating, of course. But for me, meaning is what counts. And it is often context that determines meaning.

I commented on an Umair Haque post on the Harvard Business site earlier in the week. Umair seemed frustrated that some people are just disguising old (really old) business models in the language of the new. He’s quite right of course. Just changing the words and calling it “Business 2.0″ doesn’t change anything.

The shift to Business 2.0, or whatever you want to call it, is a contextual shift. It’s a change in the way we look at the world. A shift in the principles that underpin why we do business, what it is for. These are things we don’t often talk about in business – we’re usually far too busy discussing the how.

But to achieve the kind of seismic shift that has been achieved in Northern Ireland’s politics, we’ll surely need as deep and as far reaching a discussion as has been held there. And with all that is going on in the economy and the wider world isn’t it just a brilliant time to be having this discussion?

Umair is just one of the many people showing the way; all strength to him. I’d love to hear of more like him.

Another good post from Rosabeth Moss Kanter. She says it much better than I can where big companies are concerned.

Now let’s try to find some SME examples. Which small and medium-sized companies have been investing in getting their Mission straight and have benefitted from it – even in this downturn?

Who beyond the usual suspects  has been trying to add real value. Here’s last year’s FastCompany list. I wonder who will make it this year?

The failure of the social bookmarking company Ma.gnolia because of database corruption made me think about the dangers of reinventing the wheel.

This won’t be the first business (or the last) to fail because of lost data.

The video of Larry Halff (the founder) explaining what happened shows plenty of contrition. Larry admits he made mistakes and I admire the focus he places on the lessons he has learned.

But maybe the biggest lesson might be to be more open to things that other people have already learnt – in this case over 50 or more years of IT and software development. The primary mistake the company made seems to have been very basic - not testing a backup worked before it was needed.

Larry seems a very bright guy. But I wonder, if I had made the same mistake, what would have stopped me getting the help I needed? Over-confidence and thinking I knew what I was doing, probably. And more specifically, not knowing what I didn’t know.

And, perhaps, being afraid to find out.

Formal education doesn’t seem to do much to encourage us to admit what we don’t know. Assessment, for example, is all about proving what do know, not learning our limitations. But especially in uncertain times revealing the extent of our knowledge, however limited, is surely a powerful thing to do.

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